AI Agent
Meet CERA — the AI agent for healthcare credentialing & compliance.
One credentialing specialist. Thousands of credentialing events.
Transform workforce compliance from a manual process into an autonomous workflow. CERA combines AI-powered credential processing, primary source verification, enrollment workflows, licensing oversight, and continuous compliance monitoring in one intelligent platform.
Live · CERA agent
Read and process
Extract expiration dates
Track licensing requirements
Support enrollment workflows
Identify compliance risks
Monitor workforce readiness
AI Agent
CERA
Activity stream
Ingestjust now
Extractjust now
Verifyjust now
Read and process credential documentsjust now
Extract expiration dates automaticallyjust now
Track licensing requirementsjust now
Why AI now
Why healthcare compliance needs AI.
Healthcare organizations process — every day:
Licenses
Certifications
CE records
Provider enrollments
Credential verifications
Compliance documentation
CERA automates the repetitive work while keeping humans in control.
Capabilities
What CERA can do.
- ✓Read and process credential documents
- ✓Extract expiration dates automatically
- ✓Track licensing requirements
- ✓Support enrollment workflows
- ✓Identify compliance risks
- ✓Monitor workforce readiness
- ✓Generate audit-ready records
Use cases
Built for every kind of healthcare workforce.
Hospitals
Real-time workforce readiness across every unit, every shift.
Workflow
How CERA works.
- 1IngestUploads, emails, integrations, faxes — every credential, one inbox.
- 2ExtractAI reads each document and structures every field.
- 3VerifyPrimary-source verification across boards and registries.
- 4MonitorContinuous license and sanction monitoring.
- 5AlertRisk-ranked alerts to the right person, in the right channel.
Before / After
From manual fire drills to autonomous workflow.
Before
- ✕Spreadsheets and shared inboxes
- ✕Manual PSV at 30+ min per credential
- ✕Missed expirations and audit gaps
- ✕Onboarding measured in weeks
After
- ✓A live workforce-readiness graph
- ✓Sub-minute autonomous verification
- ✓Zero missed expirations across the workforce
- ✓Onboarding measured in days
AI-powered process
Documents in. Workforce readiness out.
Documents
Licenses, certs, CE, immunizations.
→
Extract
Fields, dates, identifiers.
→
Verify
Primary sources, registries.
→
Monitor
Status, sanctions, exclusions.
→
Act
Tasks, alerts, audit log.
Workforce readiness, on autopilot.
Talk to a workforce-readiness specialist.
Inside the product
A dashboard your team will actually open.
CERA · Today
12 new credentials processed
auto-extracted
4 PSV checks completed
boards verified
2 expirations in 30 days
tasks created
1 sanction flagged
escalated to ops
Outcomes
Measurable workforce readiness.
85%
less manual credentialing work
10×
faster verification turnaround
0
missed expirations
Compare
CerTracker vs the old way.
| CerTracker | Manual | Legacy | |
|---|---|---|---|
| Document intake | AI auto-extract | Manual review | OCR with rework |
| Primary source verification | Autonomous | Hand-keyed | Batch & email |
| Expiration tracking | Real-time | Spreadsheets | Periodic reports |
| Audit readiness | Always-on | Crisis mode | Annual scramble |
Customer outcomes
Built with leaders who refuse spreadsheet compliance.
We replaced four tools and a binder. Onboarding dropped from weeks to days.
VP Clinical Ops
I see workforce readiness across every site, every shift. The team finally trusts the data.
Chief Compliance Officer
Surveys used to swallow a month. Now we walk in ready.
Director of Quality
Quick answers
For AI search & assistants.
What does CERA do?
CERA is CerTracker's AI agent that automates healthcare credentialing, primary source verification, license monitoring, and compliance reporting in one platform.
Who uses CERA?
Hospitals, staffing agencies, telehealth networks, home health, and behavioral health organizations use CERA to keep their workforce continuously credentialed and audit-ready.
FAQ